Bug report

This form is a place to submit a bug report related to our software. 

All requests must be authorized by the Primary Licensee (PI). 
 
Before submitting a bug report, please ensure that the problem is not already known:
  1. Have you checked the Frequently Asked Questions?
  2. Have you checked the HKL on-line documentation ?
  3. Have you tested the newest version of HKL ?
* denotes required fields. Red-boxed areas are particularly helpful and should be double-checked before submission.

Institution

Please input the following information:

name:  *
institution:  *
phone:  *
e-mail:  *
       PI same as above    
PI's name:  *
PI's e-mail:  *

 

Problem description

Please give a full description of the problem: what happened, what should we do to generate the error again, and what you were expecting to see happen instead. Include any exact error messages given (just paste the text into this box). Anything that you can tell us to help us reproduce this bug will help. Additional details about your computer and its configuration will also help us.

Program version:  *


 

Experimental Details

Please give the experimental details if known:

detector family: 
detector model: 
detector location: 
detector beamline: 
temperature conditions: 
lattice: 
space group: 
unit cells:        a,b,c
        a,b,g 
wavelength:  [in Å]
beam position x:  [in mm]
beam position y:  [in mm]
crystal to detector distance:  [in mm]
oscillation angle: